Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you are not permitted to access the website or use any services. These Terms of Service are considered an offer, and acceptance is expressly limited to these terms.

Perfekt-Trans specializes in selling hydraulic products. We reserve the right to change prices, conclude final sales, and are not liable for any inaccuracies that may appear on our site or in our advertisements. Additionally, we are not responsible for any technical, graphical, or typographical errors in the product images displayed on our site. The information on hydraulic-master.com is provided 'as is' for informational purposes only, without any kind of warranty, including but not limited to implied warranties of fitness for general or specific purposes.

We adhere to the European guidelines and legislation for e-commerce as defined by the European Commission. As a consumer, you are entitled to all rights mentioned in these guidelines and laws. In the event of a delay in product delivery, customers have the right to cancel the purchase if the proposed new delivery date is not acceptable. If you have made a prepayment for a product that has a delayed delivery, you have the option to cancel the purchase and receive a refund within 30 days. We do not sell to individuals under 18 years of age in compliance with general European e-commerce guidelines.

We report all instances of fraud, including false orders or orders made with stolen credit cards, directly to local police authorities in each specific country. We actively assist local law enforcement in investigating potential fraud.

Return Policy:

Obtaining a return number does not guarantee an approved claim. The item must be returned within 14 days of registering the return, including the original order number and a detailed description of the problem. If Perfekt-Trans is responsible for the product issue, we will cover the return shipping costs. Otherwise, the customer is responsible for return shipping. If any required documents are missing, the product will be sent back to the customer. Returns must be well packaged and in 100% brand new condition, without any signs of use. Please note that we do not issue refunds for electrical parts and special-order parts.

Contact Information:

Perfekt-Trans Kamil Rutkowski

Kwietniki 14 B, 59-411 Paszowice, Poland

Tax Identification Number (NIP): PL 695-140-12-85

Company type: Trade activity

Phone: +48 663399034